FAQ

Why choose COYO LASER?
COYO LASER is professional LASER Stage lighting fixture manufacturer for 10 years, leading in area LASER Animation Lighting equipment, our products with high quality and competitive price,by the global users. COYO as famous brand in Stage Lighting and LASER Show System area.


How to Place an order?
Once you have browsed our website and found exactly what you are looking for, send us the quantity,item model and your shipping information to us. We will send you the total shipping charges,and then everything is ok, We will send you the pro forma invoice to complete your order process.

What forms of payment we accept?
We can accept T/T(Wire Transfer), Western Union or PayPal (need to pay 4.5% as PayPal fee), we prefer to Wire Transfer or Western Union, once you confirm you send the payment then we can arrange your order items to produce more early then you will get it earlier.
 

Can you give warranty of your products?
Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our quality or service. For the overseas orders, we guarantee most accessories. However, lamp items must not be returned since the shipping cost is high. Provided emails with details including pictures, we will send you the Spare Parts of lights for free or compensate new ones in some coming orders. In some special cases we may turn to a discount as a solution.


What is your minimum order requirement?
We have no minimum order requirement, but order more you get the more discount price from us!  Also we are welcome to offer the OEM & ODM Service.


Do you have products in stock?
Sorry, we do not always reserve stock. If there is any stock, we will inform you with details in the reply of your enquiry.
 

What shipping methods are available?
We ship small pakages(under 500KG) by UPS, DHL, FedEx, TNT or air shipping,or shipping by sea.
 

How do I know how much the shipping charges will be for my order?
Please send us item model with the quantity and your contury name, we will send you the total shipping charges for your order.
 

How do I get my shipment tracking number?
When your order is shipped via UPS, DHL, FedEx or TNT, By Air or By Sea, we will send a shipping notice to your email address. The notice contains the carrier tracking number. Use that number to track your order.

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Contact Information

COYO LASER COMPANY LOCAL:
No.6,Bajiang East Road, Private Business Industrial Park, Jianggao Town, Baiyun District, Guangzhou,510450 China

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EMAIL: allen@coyolighting.com

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